Customer Service

EMPLOYEE & RETIREE DISCOUNTS

Our annual one-day 30% employee discount is changing! While we no longer offer the one-time 30% discount, we will offer exclusive incentives and perks to employees year-round. Check out our emails and be first to know about special offers, new arrivals, and more from the Boeing Store!

POINT ORDERS

To shop at www.q5wd.cn using any non-credit card payment ([email protected] or Service Award points):
At checkout, on the payment screen, choose "Alternative Payment" as your payment option (do not enter credit cards there; if your order requires additional payment via credit card, we will contact you).

BOEING USE DISCOUNT

Boeing employees (and employees of subsidiaries) making purchases for official Boeing use are eligible for a 20% discount on all regular-price merchandise. Official uses include supplier or employee recognition, marketing use, and customer gifts. The discount does not apply to sale items. To receive the discount:

    • Shop online.
      Corporate Card:?To get the?discount code?to get the Boeing Corporate Sales discount online, contact?[email protected]?and we will provide the code. You must pay with your Boeing-issued Corporate Travel and Business Expense card (Boeing Purchasing Cards may not be used for Boeing-Use purchases at Boeing Stores). You will see the 20% discount reflected on all regular-price items at checkout. If the site does not appear to have sufficient stock to fulfill your request, contact?[email protected]?to arrange for more units.?Please note that for online purchases, your billing address must match the address that your credit card bank has on file. Please contact your corporate card focal for assistance.

ICAT:?We can also process an ICAT (Intra Company Accounting Transfer) of funds and transfer the funds from the budget specified. You may download the ICAT Authorization Form here and bring into your local store or send to?[email protected]:

ICAT Authorization Form
?

    • Shop?in-store
      You can visit any one of our Boeing Stores or our Traveling Stores and receive the 20% Boeing Corporate Sales discount when you tell the Sales Associate that your purchase is for official Boeing use and you pay with your Boeing-issued Corporate Travel and Business expense card.

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